We need to know what we are talking about. Then, specific circumstances. So, clarification of content for context in business. Given, proper netiquette.
Credibility of reason for messages in business. Given, proper netiquette to reference your professional line of thinking for actions.
Readability is important. Various levels. Basically, layout is the least we can do. Double space to get the message for business. Proper netiquette.
Writing in text is marketing full works for business. Given, proper netiquette to be understood. It, follows, don’t write in abbreviated slang.
In any event, we like confirmation. It follows, a setting for messaging. Also, the message itself. So, receipt by image, file or email for business. Given, proper netiquette to record transactions. Next, get and provide receipts.