It is proper Netiquette to ask for clarification before you take action. Don’t do something if your not sure.
Clarification Netiquette For Business
The internet makes it easy to miscommunicate with misspelling. Also, other misunderstandings. Given, we do not have the benefit of direct contact most of the time.
Direct contact is the best way to clarify questions about electronic communication because it eliminates the digital disconnect.
Synchronous communication can clarify ambiguous messages. So, direct contact in a way. Hence, telephone, instant messaging, or video chat. Not always possible to decipher an electronic message.
Ask for clarification before you act because once something is done wrong it may be hard to fix.